Customer Testimonials

Great service, great system!

James F. - Kernersville, NC

My 13 year old Carrier unit died in July of 2010. After $900 in parts with my current A/C dealer, I decided to replace it. I compared my current dealer with Bolen Heating & Air Conditioning on the Trane XR15 unit. My current A/C dealer came out, gave me a written bid (1 page), and left. I called Bolen Heating & Air Conditioning after a coworker who lives in Walkertown recommended them. They were there early for the appointment and conducted business as though they were my neighbors. They dropped off a very detailed, multi-page presentation (folder), and took the time to explain each line item of the bid. The Bolen bid was just $175 higher than my existing dealer, but I felt more confident with them, and understood what I was getting for my money. They arrived on time, installed my unit in about 6 hours, cleaned up the jobsite, and carted off my old unit. My new unit is super quiet, super efficient and my electric bill is down from $235/Month to $165/Month.

I highly recommend them. They are friendly, professional and very thorough. Call them... you'll be glad you did.

Mike A.

I just wanted to let you know what a great job you did in selling us the right product, and the crew did in installing the product. The crew was phenomenal! I know that it was a lot of work to complete in one day, but they performed to the highest standards of efficiency. They also left the work area so clean that it prompted me to start cleaning the rest of the basement. I have been so pleased with their workmanship that I have decided to replace my old ductwork with new. I will definitely be using Bolen for all my heating and cooling services in the future. I can say without a doubt that current and future clients have and will experience the high level of service that I have received. Thank you so much for your dedication to excellence.


Overall experience: very satisfied.

Luther M. - Walkertown, NC

I would like to take this opportunity to thank Randy, Keaton and David for sticking with me and fixing my furnace. All three of these employees were very polite. Mr. Moore was very gracious when he came out the many, many times that I called, even on Christmas Eve. He is the type of employee that if he has a problem and doesn't know the answer, he will seek advice or help from others. In my book, that is a true employee. He was really a trooper in trying to get my problem resolved. I must say that I can't speak highly enough of your company and your service people that helped me out. I am very thankful that I have opted for the yearly maintenance with your company.

Brenda T.

The staff and contractor were very friendly and answered every question.

Harold F. - Winston Salem, NC

The people with Bolen Heating & Air are some of the friendliest we've ever met, not to mention professional and knowledgeable.

Nancy M. - Belews Creek, NC

Bolen Heating & A/C is within 5 miles of my home - convenience does count. Bolen's units have always passed inspectors' visits. Integrity, dependable and informed - that's my choice of a contractor. There are often TRANE deals here. Bolen has been in business since 1979 - deep in the second generation in the family business. TRANE has a great contractor!

Paul W. - Belews Creek, NC

The best people around to deal with.

Margaret and Jerry D. - Advance, NC